Reference

How rbaje Handles Your Personal Information

Your account data, payment details, and browsing activity on rbaje are handled with clear rules — what we collect, why we collect it, and how long we keep it.

Data collected at account levelbKash, Nagad, Rocket payment data protectedRight to access and delete your dataCookie controls available in your browserContact us to update your records

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DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. We aim to respond to all data-related requests within a reasonable timeframe. Availability depends on local law and eligible regions.

Team online

Live Chat

Open the chat widget from any page on rbaje to reach our support team directly about account or data questions.

Email Support

Send your data request or privacy concern to our support address listed in the account help section. Include your registered account details.

Account Settings

Some data corrections — like updating your contact number or linked wallet — can be made directly from your account settings page without contacting support.

What This Privacy Policy Covers

rbaje Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on rbaje, we collect the information needed to run your account — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We use this data to process deposits and withdrawals, verify your identity,

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and keep your account secure. We do not sell your personal data to third parties. Transaction records tied to your bKash, Nagad, or Rocket wallet are retained for the period required by applicable financial regulations and our internal audit process. Beyond that retention window, data is
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deleted or anonymised. Your data is stored on servers with encryption in transit and at rest. We may share limited data with payment processors — including the mobile money networks you use — solely to complete your transactions. Any sharing outside that scope requires your explicit
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consent. This policy applies to all account holders in Bangladesh where access is permitted under local law and eligible regions. If you are accessing rbaje from a jurisdiction where online gaming is restricted, it is your responsibility to check local rules before proceeding.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run account data at rbaje. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected with password hashing and session tokens. We flag unusual login activity and may send an OTP to your registered number to confirm it is you.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookies through your browser settings at any time.

Data Retention

Account data is kept for as long as your account is active and for the period required after closure under applicable financial rules. After that window, records are deleted or anonymised.

Your Rights

You can request access to the data we hold on you, ask for corrections, or request deletion where no legal retention obligation applies. Contact support to start that process.

Common Questions About Your Data on rbaje

These are the questions we hear most often about how personal information is handled on rbaje. If your question is not here, our support team can help.

We collect your name, contact details, date of birth, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged for security purposes.

Payment transaction records are encrypted and stored only for the period required by financial regulations. We do not store your full mobile wallet PIN or password at any point.

Yes. Contact our support team via live chat or email with your account details and we will provide a summary of the personal data we hold on your account.

Send a deletion request through support. Where no legal retention obligation applies — such as ongoing transaction records — we will delete or anonymise your data within a reasonable period.

We share data only with payment processors like the mobile money networks you use, and only to complete your transactions. We do not sell personal data to advertisers or data brokers.

Session cookies keep your login active. Analytics cookies help us understand lobby usage. Non-essential cookies can be turned off in your browser settings without affecting your account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoTerms & Conditions

How rbaje Handles Your Personal Information

Reach Us About Your Privacy

Live Chat

Email Support

Account Settings

How We Protect and Manage Your Information

Account Security

Cookie Controls

Data Retention

Your Rights

Common Questions About Your Data on rbaje

01 What personal data does rbaje collect when I open an account?

02 How is my bKash or Nagad payment data stored?

03 Can I request a copy of the data rbaje holds on me?

04 How do I ask rbaje to delete my account data?

05 Does rbaje share my data with third parties?

06 How do cookies work on rbaje?

Privacy Policy

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